Privacy Policy

Last updated: December 2024

Handmadeaocreati ("we," "our," or "us") operates an event decoration and photo zone styling business. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

We collect information that you provide directly to us, including:

Personal identification information such as name, email address, phone number, and mailing address when you contact us, request quotes, or book our services.

Event details including event type, date, venue location, guest count, and specific decoration preferences.

Payment information when you engage our services, though we do not store complete credit card details on our servers.

Communications when you contact us via email, phone, or through our website contact form.

How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our event decoration services.

Process and fulfill your service requests and bookings.

Send you confirmations, updates, and information about your events.

Respond to your inquiries and provide customer support.

Send you marketing communications about our services, promotions, and events, but only if you have consented to receive such communications.

Maintain records for business operations and legal compliance.

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

Service providers who assist us in operating our business, such as payment processors, venue coordinators, and suppliers, but only to the extent necessary for them to perform their services.

Legal authorities when required by law, court order, or government regulation.

Business successors in the event of a merger, acquisition, or sale of assets.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

Access the personal information we hold about you.

Request correction of inaccurate or incomplete information.

Request deletion of your personal information, subject to legal retention requirements.

Opt out of marketing communications at any time by clicking the unsubscribe link in our emails or contacting us directly.

Withdraw consent for data processing where we rely on consent as our legal basis.

Cookies and Tracking

Our website uses cookies and similar tracking technologies to enhance user experience and analyze website traffic. For detailed information about our cookie practices, please refer to our Cookie Policy.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can delete such information.

International Data Transfers

Your information may be transferred to and maintained on servers located outside of your country where data protection laws may differ. By using our services, you consent to such transfers.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

Handmadeaocreati
2457 Sunset Boulevard
Los Angeles, CA 90028
USA
Email: info@handmadeaocreati.cv
Phone: (323) 555-7890